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Archive for the ‘Marketing Support’ Category
Marketing Seminars – Time Tips
Visualise clearly what it is you want to do – make the picture clearer, brighter and bigger. The more clearly you focus on your end result, the more quickly you will reach your goal
Marketing Seminars – Customer Care
Encourage referrals. What gets rewarded gets repeated. If you send a thank you letter and voucher when a new client is gained as a result of a referral, do you think your customers will do it again? By making it clear that you appreciate the effort they have made to refer business to you, you [...]
Marketing Seminars – Customer Care
Speed stuns. It is said that in restaurants, the speed and quality of waiter service is rated as more important than the food. That’s quite interesting if you consider why people go to a restaurant! The speed of your response will make a big difference to the experience and opinions of your customers. If you [...]
Marketing Seminars – Time Tips
Concentrate on one task at a time. If you have 15 things going on in your mind, they are all competing for attention and energy. They will all take a share and leave you feeling drained and torn. Tackle your tasks one at a time.
Marketing Seminars – Customer Care
Speed stuns. It is said that in restaurants, the speed and quality of waiter service is rated as more important than the food. That’s quite interesting if you consider why people go to a restaurant! The speed of your response will make a big difference to the experience and opinions of your customers. If you [...]
Marketing Seminar – Time Tips
Every year, deadlines seem to be getting tighter and we all have to do more in less time. There is no way of increasing the number of hours in the day, so we must all learn how to become more efficient and more productive. We need to find new ways of getting more done in [...]
Marketing Seminars – Customer Care
Keep your word. Better to slowdown and makesure that you can keep yourpromise than rush into somthing that isn’t true. If you say you are going to do something, then do it. Become known as the person who keeps their word. Ask customers what they want from you. Do they want more contact, less [...]
Marketing Seminars – Customer Care
Customer care manager. Do you have one? I know of companies with only three staff who have a customer care manager. Even if it’s not a full time role, it shows your customers that you take their concern seriously.
