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Archive for the ‘Marketing Seminar’ Category
Marketing Seminars – Customer Care
Exit survey. Why has that customer stopped using you? What did they like, what did they hate? When most customers leave we have no idea why they went. If you take the time to ask them, there is statistically more chance that they will one day come back (if only to see if you have [...]
Marketing Seminars – Customer Care
Customer care manager. Do you have one? I know of companies with only three staff who have a customer care manager. Even if it’s not a full time role, it shows your customers that you take their concern seriously.
Marketing Seminars – Customer Care
Innovate. Earl Nightingale said that “it’s not good to get into a rut because a rut is nothing more than a grave with the ends kicked out.” If you are not constantly looking for new, faster, cheaper, more exciting ways of doing things then the chances are your competitors are. And if you look at [...]
Marketing Seminars – Customer Care
Be good at what you do. At the end of the day, you have to be good at what you do if you are going to retain customers for the long term. Every piece of training you and your staff undertake will help to retain customers. Don’t short change your customers by skimping on the [...]
Marketing Seminars – What is Success?
Are you a Success? Have you ever asked yourself what success is? Earl Nightingale described it at: “The progressive realisation of a worthwhile goal” This means that once you have decided what you want and are working toward it you are alreay a success whatever your cirumstances. Earl also refereces another other quote on success which was [...]
The Marketing Mentor
Have you visisted my new site – The Marketing Mentor? It has full details of my new mentoring programme for smaller companies which include a full day seminar, ongoing webinars and stacks of great offers and added value products. See www.themarketingmentor.co.uk for more information.
Marketing Seminars – Leicester
Many thanks for everybody who came along to the LCB in Rutland Street Leicester for a short seminar I was asked to run on pricing by www.cirt.org.uk. It seemed to go well and I tried to make that point that people are interested in value rathr than price. They will pay the price if you [...]
Marketing Seminar – Manchester
Delighted to say that I will be in Manchester this Thursday to deliver my new ’17 cogs’ marketing seminar to a group of MDs from Recruitment companies. The group meet every month to find out the best ways to move their business forward and are known as The Elite – a monthly group set up [...]
