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Archive for the ‘Marketing Leicestershire’ Category
Don’t make it ‘Hell’ for your customers
It can be hell being a customer I was talking to Paul, a friend of mine who runs the Talking Company www.thetalkingcompany.co.uk and he told me the story of a business man dies and goes over to the “other side”. When he passes into the next world he is greeted by St Peter, who says: “We do [...]
New NLP site launches
The world’s most comprehensive NLP website is launched A new NLP website which is believed to contain the largest internet-based selection of videos, audios and articles on the subject was publicly launched on Sunday at the bi-annual London NLP Seminar at Regents Park College. Two years in development, www.myNLPresources.com is an extensive collection of valuable material from [...]
5 more Ways of Creating Happy Customers
5 more ideas for you on how to keep customers happy. I think the first point is particularly pertinent. How many company have you stopped using because they were a hassle to deal with or because of the objectionable personality of you main contact? 1. Be easy to do business with. Do people have to [...]
Happy Customers – 5 more ideas on how to create them
5 more ways to create Happy Customers Here are 5 more ideas to use marketing to create happy customers 1. Listen to what your customers tell you. People value being listened to very highly. If you can be one of the few people who will listen carefully to what your customer wants, and show that [...]
Happy Customers
Here are 5 ideas to help create happy customers in your business 1. Encourage feedback at all stages so that you can discover what the customer is really thinking. 2. Keep in touch. Most customers leave because of ‘perceived indifference’- that means that you didn’t necessarily do a bad job, it just means that you [...]
80% of the game is between your ears
80% of the game is between your ears by Aaron Solly “80% of the game is between your ears”, is what my senior tennis coach would say to us at our practices. He would say it at the beginning of practice as he would walk around the center gym where the entire team was standing [...]
The Commitments
The Commitments “If you want to stay happy in life, keep all of your commitments and don’t expect other people to keep any of theirs.” Making a commitment means giving ‘our word’. This should not be taken lightly. When we fail to live up to ‘our word’ we start to mis-trust ourselves. Over time, the [...]
Do small firms need a website?
This article has just appeared on the BBC website and contains an amazing statistic - that half of all new companies do not have a website. Can this really be true? It was written by Alison Swersky who is a business reporter, BBC News As far as web-literate consumers are concerned, internet search engines generally offer the best [...]
