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Archive for the ‘Free Marketing Seminar’ Category
Marketing Seminar – Time Tips
Every year, deadlines seem to be getting tighter and we all have to do more in less time. There is no way of increasing the number of hours in the day, so we must all learn how to become more efficient and more productive. We need to find new ways of getting more done in [...]
Marketing Seminars – Customer Care
The golden rule – do unto others as you would have done to you. If you stick by this rule when it comes to customers, you won’t go too far wrong.
Marketing Seminars – Customer Care
Keep your word. Better to slowdown and makesure that you can keep yourpromise than rush into somthing that isn’t true. If you say you are going to do something, then do it. Become known as the person who keeps their word. Ask customers what they want from you. Do they want more contact, less [...]
Marketing Seminars – Customer Care
Exit survey. Why has that customer stopped using you? What did they like, what did they hate? When most customers leave we have no idea why they went. If you take the time to ask them, there is statistically more chance that they will one day come back (if only to see if you have [...]
Marketing Seminars – Customer Care
Customer care manager. Do you have one? I know of companies with only three staff who have a customer care manager. Even if it’s not a full time role, it shows your customers that you take their concern seriously.
Marketing Seminars – Customer Care
Innovate. Earl Nightingale said that “it’s not good to get into a rut because a rut is nothing more than a grave with the ends kicked out.” If you are not constantly looking for new, faster, cheaper, more exciting ways of doing things then the chances are your competitors are. And if you look at [...]
Marketing Seminars – Customer Care
Be good at what you do. At the end of the day, you have to be good at what you do if you are going to retain customers for the long term. Every piece of training you and your staff undertake will help to retain customers. Don’t short change your customers by skimping on the [...]
Marketing Seminars – Customer Care
Five top tips to keep clients coming back for more “It is one of the most beautiful compensations of this life that no man can sincerely try to help another without helping himself.” Ralph Waldo Emerson We have all heard the phrase ‘The customer is king’ but how many of us pay it more than [...]
